The key thing about making outbound calls is that you haven’t got long to get the job done. So don’t spend ages with people who aren’t the decision-maker. If you can’t get hold of the person you need to speak to, find out when they are next likely to be around and then arrange to call back.

This entry was posted on Tuesday, April 22nd, 2008 at 5:47 pm and is filed under Telephone Skills . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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