Fish! – a great training video
Fish! is a great training video, and one of the best we’ve seen in recent years.
It is a great training DVD or video and it is expensive. This is the bad news, but it is worth it, especially if your organisation is paying, and or you are able to get a fair bit of use out of it – such as using it in training programmes with many people.
You can watch a short clip of it around 2 minutes or so at Video Arts by following this link http://www.videoarts.co.uk/Title.aspx/FISH/FISH/FISH/
It is about the 4 key principles of good customer interaction. The 4 principles covered in the 17 minute video or DVD are
- Make their day
- Be there
- Choose your attitude
It is general good business sense and so is highly suited to customer service, telesales, customer service, contact centre, call centre, internal sales or in fact anyone who deals with customers.
Fish! is a highly recommended training product. We can also help you track it down at the best price (UK only). e-mail us firstname.lastname@example.org for more help.