26
Oct

Fish! – a great training video

Business learning, Communication skills, Customer Service training CDs, Sales skills, Self-development, Small Business

Fish! is a great training video, and one of the best we’ve seen in recent years.

It is a great training DVD or video and it is expensive. This is the bad news, but it is worth it, especially if your organisation is paying, and or you are able to get a fair bit of use out of it – such as using it in training programmes with many people.

Fish! dvd - top selling training video of all time

Fish! dvd - the top selling training video of all time

You can watch a short clip of it around 2 minutes or so at Video Arts by following this link http://www.videoarts.co.uk/Title.aspx/FISH/FISH/FISH/

It is about the 4 key principles of good customer interaction. The 4 principles covered in the 17 minute video or DVD are

  1. Play
  2. Make their day
  3. Be there
  4. Choose your attitude

It is general good business sense and so is highly suited to customer service, telesales, customer service, contact centre, call centre, internal sales or in fact anyone who deals with customers.

Fish! is a highly recommended training product. We can also help you track it down at the best price (UK only). e-mail us info@associatedlearningsystems.co.uk for more help.

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This entry was posted on Monday, October 26th, 2009 at 4:53 pm and is filed under Business learning, Communication skills, Customer Service training CDs, Sales skills, Self-development, Small Business . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

4 Responses to “Fish! – a great training video”

  1. Jin Heer Says:
    February 22nd, 2010 at 4:53 pm

    Trying to source the FISH Customer Services DVD – can you advise if this can be supplied and if so at what cost? Thank you

  2. Tony Page Says:
    January 20th, 2011 at 5:45 pm

    I am interested in the FISH training package. Could you forward me some competitive prices on this. Thanks.

  3. Brian Davey Says:
    February 28th, 2011 at 12:13 pm

    Interested in purchasing FiSH DVD in UK, please advise on costs.

  4. Entrepreneurial Says:
    November 17th, 2011 at 2:50 pm

    Entrepreneurial…

    [...]Fish! Customer service training DVD – recommended by Associated Learning Systems | Associated Learning Systems[...]…

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