11
Mar

The Secret – have you seen this iconic film?

The Secret was originally a book written by Rhonda Byrne. It is based around the same principles as the Law Of Attraction. Have you seen this iconic film? If you haven’t we’d recommend it. It is long, around an hour and a half but it is a seminal work – the book has already sold more than 19 million copies worldwide. And for good reason. You can find out more at http://thesecret.tv.

The Secret - a seminal film for self-development

Why is the Secret an important work? 

Let’s start by explaining it’s slight drawbacks. It is a very American style film, by which I mean that the contributors are pretty much all North American and the film expounds the theory that “you can be what you want to be” by just believing it. While this slightly gushing style of self-belief doesn’t always sit well with British viewers at all times, the core message nevertheless is very powerful.

The Secret explains that if you focus on something you want and keep thinking about it, you will attract it to you. Opportunities will find you, and you will identify and see things because you’re sub-consciously looking out for it.

Your unique car

One of the examples of this sort of thing I particularly love is the one about the model of car you buy. You buy it because you like that unusual colour or specification. Only when you’ve bought the car, do you realise how many others there are on the road. Obviously they were there all the time, but you’ve opened your mind to let the stimulus in.

For more of our audio CDs on self-development follow this link http://www.associatedlearningsystems.co.uk/product_list.asp?Section=SELF%20DEVELOPMENT

Associated Learning Systems provides a range of training material on audio CD : on telephone selling, customer service, team management and self-development. Plus there is a range of tips booklets too on associated topics.

 

 

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01
Mar

Low cost training ideas

Low cost training ideas. This is something Associated Learning Systems specialises in – aimed at telephone based teams : customer service, telemarketing, telesales plus managers, supervisors and team leaders.

Investing to increase business value

Just a handful of these will buy you many of our training CDs!

We believe the UK economy is showing signs of growth at the moment, but nevertheless many companies are keeping a strict eye on budgets. Training is all too often one of the areas that gets squeezed.

Nevertheless the need is clearly there to make sure your team is the best it can be at sniffing out business opportunities and at building better relationships with more people over the phone more often.

Buying some low cost – high value audio CDs which gives you the training material in digital format is a great way of investing in training, and buying some ideas of best practice for a limited outlay. You can view all our products covering

  • Communication skills
  • Telesales skills
  • Customer service skills
  • Telephone team management
  • Self-development

by clicking here

The products are just £34.99 + VAT including delivery. Just one idea that works for 1 of your team will repay your investment almost certainly. There are product bundles available too – saving you even more money.

In-house training 

You may have your own training resources in-house, your own trainers and material. Many companies and organisations buy our audio CDs to add to their own material – which they then use to base training sessions around. Sounds fair enough to us.

Whatever your reason, certainly investing in your front line personnel is of major importance as most companies have to compete more actively for a smaller customer pot.

Associated Learning Systems provides a range of audio CDs and tips booklets developed for people and companies involved in communication with customers on the phone in the fields of telesales, telemarketing, customer service and telephone team management.  We help you BE BETTER AT WHAT YOU DO!

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19
Oct

Sales and customer service training on a budget

Sales and customer service training on a budget. Many companies are facing challenges at the moment as economic conditions across the world worsen.

There is still the need to develop your staff and teams of course. But there is little money available to pay for it. Sound familiar?

Lack of budget

Is this your training budget?

Many companies are in this situation and therefore many managers and company owners want to motivate their teams and help them develop new skills in both customer service and sales, but on limited or non-existent budgets. Many companies are forced to do some form of training, but using in-house staff and materials. However if the training is to be effective it is important to gather new ideas from other sources. Gleaned from the experts. The type of people who’ve been there, bought the t-shirt etc.

We can help, honestly. We provide a range of easily affordable audio CDs packed with top tips, years of experience and plain old good common sense. Our CDs and tips booklets are based around a number of key growth areas ;

  • Customer Service
  • Telephone sales
  • Self-development

With prices starting from £34.99 for one audio CD, and packages of 3 for less than £70, you wouldn’t need many good ideas to make it self-financing would you?

All our products are supplied with a full money back guarantee if you’re not satisfied with the product. If you’re in the UK, simply return the  product for a refund of your purchase price. http://www.associatedlearningsystems.co.uk/products.asp is the link that will take you straight to our products page. You can buy all our products online, with payment by credit card or directly through PayPal.

Associated Learning Systems is a UK, Midlands based company specialising in products for the development of customer service, telesales and telemarketing skills.

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16
Sep

X Factor shows us persistence – a tale for modern times

Incredible as it may seem on this website, we’re writing about the X Factor. Yes the show on TV. Recently you may have read the piece on this blog about Abraham Lincoln, but this time it’s the same story, but from TV’s show the X Factor.

It shows us persistence and is a tale for modern times. I read recently that the contestant Jade Richards who performed Adele’s Someone like you had auditioned for the show on five separate  occasions. But she’d never quite managed to get through to the next stage. Can’t believe how, but that’s what happened apparently. However 6th time lucky – talent will out more like. She wowed the  judges with her rendition of this song, and the rest, as this old cliche goes is history….

You can catch it here Jade Richards – keep at your dream – don’t quit. Simply click on the link to the left here.

If you saw the show it’s hard to believe that this is true as Jade reduced Kelly Rowland from Destiny’s Child and Louis Walsh to tears and Gary Barlow said he thought her performance would “change” her life.  It really was an amazing audition.

It just goes to show that even the most brilliantly shining stars sometimes have a tough time making it through challenging times and this is not unlike the struggle that many talented individuals and businesses are goung through at the moment in what are challenging times. 

Work on your talent, hone it, develop it, polish it, refine it. Be the best you can be. Take pride in that and then make sure the world knows about it. Be a master of something, the world pays more for that than a jack of all trades.

http://www.associatedlearningsystems.co.uk/product_list.asp?Section=SELF DEVELOPMENT is where you’ll find our range of audio products CDs to help you grow that most valuable resource – you.

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19
Aug

Success is about dogged perseverance – icon tells all

Success may be about dogged perseverance. It certainly worked for this icon. It is easy to give up when it seems things are stacked against you, or that “it’s just not meant to be.” However this famous icon of the 19th century endured, and kept on enduring. ………… This is Abraham Lincoln’s story. Personal development is about endurance Consider this alternative CV of the great man ;

  • 1816 – His family was forced out of their home. He had to work to support them (aged 7).
  • 1818 – His mother died
  • 1831 – His business failed
  • 1832 – Defeated in Legislature. Also lost his job. Unsuccessfully tried to get into law school.
  • 1833 – Second business failure. He was bankrupted. He’d borrowed the money to set it up from a friend. He spent the next 17 years of his life paying off this debt.
  • 1835 – Was engaged to be married, his fiancée died. It was said his heart was broken.
  • 1836 – Suffered nervous breakdown (hardly surprising) and was in bed for 6 months.
  • 1838 – Defeated for speaker in state legislature
  • 1840 – Defeated for Elector
  • 1843 – Defeated for Congress
  • 1848 – Defeated running for re-election to Congress (having got in, in 1846)
  • 1849 – Rejected for job of land officer in his home state
  • 1855 – Defeated for Senate
  • 1856 – Defeated for Vice President nomination. Got less than 100 votes at party’s national convention.
  • 1858 – Defeated for Senate (again)
  • 1860 – Elected President of the United States

One of the famous quotes attributed to Abe was “having chosen our course, without guile and with pure purpose, let us renew our trust in God, and go forward without fear and with manly hearts.”

Slightly strange language by modern standards maybe, but given all the set backs he met in his life, you have to admire his resolve and determination to see his ambition through. A shining example to us all.

If you want to start this journey and develop your own life plan and personal goals, have a look at our self-development CDs.  http://www.associatedlearningsystems.co.uk/product_list.asp?Section=SELF DEVELOPMENT.    At just £34.99 each they could just get you going on the path to achieving your goals. And we hope you don’t have to face anything like the challenges that ol’ Abe had to face!

Good luck!

 

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26
Nov

We like the work of Peter Thomson

You will find many self-appointed gurus all over the internet offering their wares and their wisdom. And we’re sure that with some time you could consider all of them. Most people who are experts in any area of self-development will probably have something that will benefit you. But how do you choose which ones to listen to? 

Personal development is the key to happiness ?!!

Personal development is the key to happiness ?!!

Many are American of course, so it is great to find some great ideas that will benefit British people and British organisations right here in Britain. The work of Peter Thomson is something we think you should check out.

His work provides ideal content for those of you running businesses or interested in personal growth and development. We’ve attended seminars and sessions run by Peter and can highly recommend him. He is down to earth and friendly and yet you can tell he’s well rehearsed. What else could be more important in a trainer or speaker?! click on www.peterthomson.com/ to find out more about Peter’s work.

His area of specialism is around helping organisations develop better selling. He refers to himself as the UK’s leading strategist on business and personal growth. But have a look, have a listen and tell us what you think.

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10
Nov

Training audio CDs for United States

 Training audio CDs for United States despatch.

Unsurprisingly most of our enquiries, orders and websites come from the English speaking world. The United States is our second biggest market. As a result and in order to make it easier for our American customers to work out the prices in dollars you will see we’ve added a click through currency converter against each of the products here.

Training CDs - ready to ship to United States

Training CDs - ready to ship to United States

This will allow you to view the current converted price in real time. Payment is easy using any of the major credit cards, and payment is handled for us by PayPal.

So if you’re in California,Wisconsin, New York state, Florida, Ohio, Washington, Georgia, Nevada, Michigan, or Canada or any of the 50 U.S. states and you’re after some best practice advice from the U.K. on customer service, telesales or general telephone communication skills, try us out. A few clicks and the products are on their way to you.

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19
Oct

The case for training

 

The case for training. Admittedly we sell training products so we might be seen to have an opinion on this. As customers become ever more sophisticated and demanding about what they want, so customer service becomes more important.

We came across a quote recently from the highly influential management book from the 1980s “the One Minute Manager” by Kenneth Blanchard & Spencer Johnson.

“You really have three choices as a manager. First you can hire winners. They are hard to find and they cost money. Or second, if you can’t find a winner, you can hire someone with the potential to be a winner. Then you systematically train that person to become a winner. If you are not willing to do either of the first two (and I am continually amazed at the number of managers who won’t spend the money to hire a winner or take the time to train someone to become a winner), then there is only the third choice left – prayer.” This books comes highly recommended. It is easy to read, it is written almost as a children’s book and so you will get through it in no time at all. Amazon is a good source for this book.

Follow this link to find out more http://www.amazon.co.uk/s/ref=nb_ss_0_14?url=search-alias%3Dstripbooks&field-keywords=one+minute+manager&sprefix=one+minute+man

The One Minute Manager - recommended by Associated Learning Systems

The One Minute Manager - recommended by Associated Learning Systems

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15
Oct

Developing in-house training material – customer service and telesales

Developing in-house training material for customer service and telesales is important for you and your company if you still have restricted training budgets at the moment. The temptation is to cut costs and look for increasing ways of being self-sufficient.

You recognise that training is important – perhaps MORE important than it’s ever been, but you’ve not got money to throw at it. Perhaps you’re reading this looking for some new ideas and new material.

You will therefore be using a number of different training devices to keep the team ahead of the competition, and motivated. One to one coaching is an important part of this.�
Training has become more important this year - and will remain so into 2010
Training has become more important this year – and will remain so into 2010

Also classroom training is a valuable part of the mix. You will have some training material in-house but it can be difficult constantly finding new and relevant material.

That’s why increasing numbers of people are turning to DVD and audio CDs for additional material.
Our audio CDs cover a range of topics for the development of individuals and teams : customer service, telesales, telemarketing,PR marketing and self-development. They’re all here.
You can see the full list of categories plus the latest best sellers and pack offers at   http://www.associatedlearningsystems.co.uk/
Trainers and team managers often use these CDs to either give them more material to listen to, adapt and present themselves. Alternatively you can buy them to use as learning sessions by playing sections of the CDs to the team and asking them to complete exercises about the material – specific to your industry and organisation.
For new ideas and top tips on customer service, telemarketing and telesales Associated Learning Systems is the palce to be. Buying is easy online with credit card or your PayPal account. Prices for each CD start at just £34.99 – so just one good idea will repay your investment many times over.
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16
Mar

The best way of learning is to teach

It is said that the best way of learning is to teach.

Have you ever found that you understand something, only to try and then explain it yourself, only to discover you’re not clear on it at all ?

Alternatively sometimes you can explain something to someone who then asks you some straightforward questions – which then makes you realise you are not clear on all the details.

This is all part of the learning process. If you really want to understand something, get yourself into a situation where you can explain it to someone else. You will often find that in doing this, you will have learnt more about it along the way. It really does work. To understand you have to teach !

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