

| CD's Included 1 : The fundamentals of Communication 2 : Why the message you send is not the message they receive 3 : Why communication breaks down 4 : Emotional leakage and what your voice says about you 5 : Keeping the inner person quiet 6 : Why questions are the answer 7 : How to get to where you want in communication 8 : Saying Yes to Nos 8 : Professionalism |
