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TELEPHONE COMMUNICATION SKILLS
 TELEPHONE COMMUNICATION SKILLS
TELESALES SKILLS
 TELESALES SKILLS
CUSTOMER SERVICE SKILLS
 CUSTOMER SERVICE SKILLS
PHONE TEAM MANAGEMENT
 PHONE TEAM MANAGEMENT
PR (Public Relations)
 PR (Public Relations)
SELF DEVELOPMENT
 SELF DEVELOPMENT
TIPS BOOKLETS
 TIPS BOOKLETS
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Communication learning systems

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1
To Market
To find out more about telesales and telemarketing training courses available CLICK HERE. You can even download a typical course schedule.
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Selling more on the phone Part 2
(How to get the opening right)

Vol 1 No 15 (CD 04)
Selling on the phone is a tough job as anyone who tries it knows ! The key thing is that you have to make your impact in just a few seconds. So whether it is telemarketing or telesales that you’re involved in these 3 CDs will help.

They will guide you through the main things you need to know in order to structure your outbound calls effectively. AND BUY ALL 3 AND THE THIRD ONE SAVES YOU 66% !

CD contents
1 : The importance of good openings
2 : Open Questions
3 : Reason statements
4 : Benefit statements
5 : Joining it all up

Listen to a sample
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