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TELEPHONE COMMUNICATION SKILLS
 TELEPHONE COMMUNICATION SKILLS
TELESALES SKILLS
 TELESALES SKILLS
CUSTOMER SERVICE SKILLS
 CUSTOMER SERVICE SKILLS
PHONE TEAM MANAGEMENT
 PHONE TEAM MANAGEMENT
PR (Public Relations)
 PR (Public Relations)
SELF DEVELOPMENT
 SELF DEVELOPMENT
TIPS BOOKLETS
 TIPS BOOKLETS
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Communication learning systems
TELESALES SKILLS
title bttm
We have the following products within the TELESALES SKILLS section.
Click on view to read more about the content, to buy and listen to samples.
ViewSelling more on the phone 3 pack
(All 3 CD's - buy 2, get one free)

CD345
£69.98 + VAT
ViewSell the Sizzle, not the Bacon
(your guide to Features, Advantages & Benefits)

Vol 1 No 13 (CD 09)
£34.99 + VAT
ViewSelling more on the phone Part 1
(What do they really want ?)

Vol 1 No 14 (CD 03)
£34.99 + VAT
ViewSelling more on the phone Part 2
(How to get the opening right)

Vol 1 No 15 (CD 04)
£34.99 + VAT
ViewSelling more on the phone Part 3
(Dealing with differing customer attitudes)

Vol 1 No 16 (CD 05)
£34.99 + VAT
ViewUpsell, Cross sell and switch selling
(your guide to getting the most out of inbound telephone calls)

Vol 1 No 22 (CD 24)
£34.99 + VAT
ViewHighly effective Account Management
(how to get more from your customer base)

Vol 1 No 23 (CD 25)
£34.99 + VAT
CD training systems